Privacy Policy

PRIVACY NOTICE

Latest update: 12 June 2023

Welcome to Adecco Recursos Humanos Lda. and Adecco Prestação de Serviços Lda. We are committed to offering you the best service and helping you advance your career. As you know, we collect information about you to make your job search as simple and secure as possible.

Adecco is committed to protecting and respecting your privacy. This Policy describes your rights with respect to your personal information, as well as the steps we take to protect your privacy. We know that this is a long document, but we urge you to read it carefully. Below is a table of contents so that you may select the option you wish.

INDEX

1. What personal information do we collect and use?
2. Why do we use personal information and how long do we keep it?
3. How do we collect your personal information?
4. What marketing communications do we send?
5. Do we use artificial intelligence?
6. Do we share your data with third parties?
7. Do we transfer your personal information outside of your country?
8. What about data security when using Adecco systems?
9. What are your rights with respect to your personal information?
10. How do we handle changes to this Privacy Notice?
11. How do you contact us?

1. What personal information do we collect and use?

We collect and use personal information to provide you with the best user experience, which we have grouped together as follows:

• a) Identity Data – means your name and documents evidencing your identity.
• b) Contact Data- means your email addresses, telephone numbers, postal addresses, country, job title and company name and other information that could be on your business card.
• c) Technical Data – means internet protocol (IP) addresses from which you access our or others’ products and services, cookies (as set out in our Cookies Policy), your login data (such as the time, date and duration), the browser type and version you use to access our websites, apps, and products and services, weblogs, traffic data, the time zone setting of your device and your device location, browser plug-in types and versions that you used, other communication data, the resources that you access on our websites, apps and products and services, the operating system and platform type of the device you use, and details of other technology on the devices you use to access this website.
• d) Contact Forms and Surveys Data– means any information you provide to us when you use our contact forms (for example using the “Contact”, “Send us a Message”, “Stay in touch”, “Get financial updates” functions on our websites, apps, products or services), or when you participate in a survey (including its content), the record of that correspondence and other information or personal information you share with us when completing our contact forms in your sole discretion. (Please note that fields marked with an asterisk (*) are mandatory fields, because we need this information to comply with or respond to your request.)
• e) Marketing Communications Data – means the information about how you respond via email, sms, telephone and other marketing campaigns and when you sign up to receive our newsletters or our latest news, developments and research.
  Social Media Data – your social media profile data such as LinkedIn and other information that you make public or share with us from the media.

Depending on relevant circumstances and applicable local laws and requirements, we may collect some of the information listed above when you visit our Website, provide us with your business card, speak with us at a conference or other event, or if you are a customer or potential customer.

We collect and use personal information to offer you our products and services, to send you information requested by you, or to contact you to provide additional information about our available products and services, as further detailed in section 2 below.

2. Why do we use personal information and how long do we keep it?

3. How do we collect your personal information?

We use different means to collect data from and about you, including through:

a) Direct interactions- You can provide us with your identity data, contact data, Survey and Contact Form data, marketing communications data, social media data, and financial and legal event data by filling out forms or by contacting us via mail, telephone, e-mail or other alternative means.

b) This includes personal information that you provide to us when you request it:

• Creation of an account on our Website;
• Our products and services;
• subscribing to our service or publications;
• sending marketing communications;
• participation in a contest, promotion or survey;
• or give us feedback or contact us.

c) Automated technologies or interactions – In accordance with your interaction with our Website, we will automatically collect Technical Data about your equipment, browsing data and patterns. We collect this personal information using cookies and other similar technologies and from the communications we receive from your browsing. Please see our Cookies Policy for more details on how we use cookies and other similar technologies.

d) Third parties or publicly available sources – We will receive personal information about you from various third parties and from public sources.

4. What marketing communications do we send?

Communication with individuals

We will only send you marketing communications as an individual if you have given your consent.

To receive marketing or promotional communications, you can opt-in by checking the relevant box located on the form on which we collect your data.

Communication with Companies

We process your data in the context of an existing business relationship with you or your company because:

• We have a contract with you (or are considering such a contract). In this case, the personal information we collect and use for marketing purposes relates to individual employees of our customers and other companies with whom we have an existing business relationship; or
• It is in our legitimate interest to conduct our business activities (for example, to communicate with you in a “business to business” capacity in order to promote our products and services that we believe will be of interest to you or your company). In this regard, we may also obtain contact information from public sources, including content made public in social media, to make an initial contact with a relevant individual at a customer or other company; or
• You have consented to receive marketing communications from us via email as an individual at our clients/companies. In this case, we will send you marketing communications in order to develop or maintain a business relationship in accordance with applicable legislation on electronic communications and marketing. We will usually provide you with a checkbox on the forms we use to collect your personal information. If you agree to receive communications, you must click the check box.

How to cancel the subscription?

At any time, whenever we send you marketing communications by email, you may opt-out of receiving further marketing communications by clicking on the ‘unsubscribe’ or ‘opt-out’ function in the email.

In addition, you may also exercise your right to opt-out at any time by contacting us at the following email address: compliance.pt@adecco.com

5. Do we use artificial intelligence?

The Company sometimes makes decisions based on automated systems/processes – artificial intelligence (AI). However, we do not use your personal information in any automated decision making (a decision made solely by creating and applying

technologies without any human intervention) or profiling (processing personal information with a range of technologies that reduce human intervention to assess certain conditions about an individual) that produces a legal effect or an equally significant effect concerning you.

We use a range of technologies to analyze data. In the case of our Website, we may use your search terms to make recommendations for job postings. In any case, there is always human intervention in these processes, as we use these tools to support our professionals in making human decisions.

We use automated systems/processes with the conditions described in the previous paragraph to recommend and display alternative search results to your search query. The main objective is to increase the choice of job offers available to you. Consequently, these AI systems have no legal effect.

6. Do we share your data with third parties?

As mentioned above, it may be necessary to disclose your data to third parties. This is done to assist the Company in pursuing the purposes set out above. We do this in the following circumstances:

To our suppliers: we may, for example, engage a vendor to perform administrative and operational work in support of the relationship we have with you. The vendor(s) will be subject to contractual and legal obligations to preserve the confidentiality of your data and respect your privacy, in addition, they will only have access to the data they need to perform their functions; typically, these vendors are IT service providers (who host or service our IT systems, including information about you), facilities management companies (who take care of physical security in our buildings, so they need to know information about you to allow you access to them), and backoffice accounting and financial management service providers (who must handle applicant information to process accounts) We also engage vendors who provide IT technology services and solutions, which may include video interviewing and skills assessment tools.

• To members of the Adecco group of companies in other countries. These are located inside or outside the European Union. A list of the countries in which we operate is available on our website at www.adeccogroup.com/worldwide-locations. Your information will be shared with them for different reasons:

o   The information is shared with members of the Adecco group who perform IT functions for Adecco companies around the world; these IT functions are located in France, Prague and Amsterdam.

o   information is also shared with Adecco partners around the world, (including legal entities acquired after the information was collected) for the purposes described above or to provide you with the best offers tailored to your profile where you have expressed an interest in local or international opportunities in that market, or Adecco Group Members identify that you may have particular skills necessary or useful in that market.

• With public authorities, regulators or police forces if we consider that we are legally obliged or authorized to do so or that it would be prudent; and
• With potential sellers or buyers and their advisors: As part of due diligence in connection with (or the implementation of) a merger, acquisition, change in service provider or other business transaction to which we may disclose your data to the prospective seller or buyer, new service provider and their advisors.

7. Do we transfer your personal information outside of your country?

Your data may be transferred to and processed in one or more countries within or outside the European Union. A complete list of the countries in which we are present is available under the “Choose a country” function on our Website at www.adeccogroup.com/worldwide-locations

You can request further information in this regard and obtain a copy of the relevant safeguard by contacting us using the details given below.

8. What about data security when using Adecco systems?

We understand the importance of protecting your personal information. As such, we have implemented appropriate operational procedures and technical and organizational security measures to prevent any unauthorized access, alteration, deletion or transmission of this personal information.

Although we will do our best to protect your personal information, you should be aware that the transmission of information via the Internet is not completely secure and we cannot guarantee the security of your personal information transmitted to the Website or to third parties; for this reason, any transmission is at your own risk.

9. What are your rights with respect to your personal information?

Under applicable data protection laws, you have the following rights:

• Right to access and obtain a copy of your personal information

You have the right to request confirmation whether we process any of your personal information. If so, you have the right to access it (through the Portal), as well as to question the manner in which we do so. In some cases, you may ask us to provide you with an electronic copy of your information. In limited circumstances, you also have the right to ask us to port your personal information, i.e. we will provide your data in a structured format to you or to a third party upon request.

• Right to rectify your personal information

If you can demonstrate that the personal information we hold about you is not correct, you may request that it be updated or corrected.  If you have an open access system, we recommend that you update it yourself.

• Right to delete/right to be forgotten

In certain circumstances, you have the right to request that your personal information be deleted.  You may request that your data be deleted at any time, and Adecco will subsequently determine its appropriateness, as the exercise of this right may be conditioned by other legal rights or obligations of the Company to retain data. In situations where no impediment to the execution of your request is determined, Adecco will delete your information without undue delay.

Please be advised that once your information has been deleted, Adecco will not be able to continue providing its services. If you wish to re-engage our services, you will need to share your information again.

• Right to restrict or object to the processing of your personal information

In certain circumstances, you have the right to obtain restrictions on the processing of your personal information, or to object to its processing for reasons relating to your particular situation.

• Right to Withdraw Consent

You have the right to withdraw your consent at any time when we rely on your consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we will warn you that we may not be able to provide you with certain products or services. If this is the case, we will let you know at the time you withdraw your consent.

If you wish to exercise any of your rights, please fill out the following form at https://privacyportal-eu.onetrust.com/webform/8940117c-e735-4010-9984-0b12ad7dc7fc/4f2eba0b-1185-44e2-9a58-b148136c348e  or, alternatively, send us an e-mail to compliance.pt@adecco.com .

Finally, you have the right to lodge a complaint with the data protection authority where you live or work, or where you believe a problem has arisen concerning your data.

10. How do we handle changes to this Privacy Notice?

The terms of this Notice may be changed where appropriate. We will post any material changes to this Policy by means of appropriate notices, either on our Website or by contacting you using other communication channels.

11. How do you contact us?

In the case of:

• there are any questions or concerns regarding this Privacy Notice,
• you want more information about how we protect your data (for example, when we transfer it outside of Europe), or
• If you wish to contact the Adecco Group’s Data Protection Officer (DPO) or your local Privacy Officer, please send an e-mail to adecco.globalprivacy@adecco.com or to the local privacy officer at dl_pt.dpopt@adecco.com

To exercise any of your rights related to your personal information, please fill out the following form at:https://privacyportal-eu.onetrust.com/webform/8940117c-e735-4010-9984-0b12ad7dc7fc/4f2eba0b-1185-44e2-9a58-b148136c348e or access your portal directly through https://candidatos.adecco.pt/login , in the privacy area.